All the pricing and charges listed on this platform is applicable for local delivery within Singapore* only. For overseas purchases, please contact us for details relating to the applicable charges.
The shipping fee applicable for all orders on our platform is as follows:
Order below S$40 —–> $3.50 Flat
Order amount at S$40 & Above —-> FREE
At My Natural Story, we work with various 3rd party delivery partners to ensure that you are able to receive your order conveniently and in a timely manner.
The estimated delivery timeframe for completed orders received before 12pm on a normal working day** is as follows:
1-3 Working Days
3-5 Working Days
In the event where a delivery is unsuccessful, the order will be returned back us. When this occurs, you may contact us to arrange for a re-delivery with the payment of an additional delivery charge.
* Due to restriction imposed by our delivery partners, we are unable to deliver to the following locations: All restricted areas e.g. Changi Airport, Cargo Complex, Alps Avenue, PSA Terminal, Army Camps (CMPB, Gombak Base, Airbase, Naval Base, Police HQ, Prison Complex, Police Coast Guard Base, Woodlands & Tuas Checkpoints, Jurong Island) and island areas e.g. Pulau Ubin, Pulau Tekong, Southern Island and Lazarus Island.
** Normal working day refers to all Mondays to Fridays excluding public holidays.