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Free delivery within SG for orders $40 & above.

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  • Skincare
    • Cleanser & Exfoliator
    • Toner & Essence
    • Cream & Lotion
    • Serum & Ampoule
    • Masks & Beauty Sets
    • Sun Care & UV Protection
  • Our Brands
    • Avoskin
    • CHOBS
    • Muldream
    • Pureforet
    • Rootree
    • Spometics
  • Clean Beauty
    • Organic Ingredients
    • Natural Ingredients
    • Plant-Only Ingredients (Vegan)
    • No Artificial Fragrances
    • No Toxic Chemicals
    • Animal Cruelty Free
    • Eco-Friendly Packaging
    • Halal Certified
  • On Sale
  • About Us
    • Our Story
    • GreenStorySG
    • Delivery Information
    • Return & Exchange Policy
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Free delivery within SG for orders $40 & above.

Delivery Information

Shipping Fee

All the pricing and charges listed on this platform is applicable for local delivery within Singapore* only. For overseas purchases, please contact us for details relating to the applicable charges.

The shipping fee applicable for all orders on our platform is as follows:

Order below S$40 —–> $3.50 Flat

Order amount at S$40 & Above —-> FREE

Delivery

At My Natural Story, we work with various 3rd party delivery partners to ensure that you are able to receive your order conveniently and in a timely manner.

The estimated delivery timeframe for completed orders received before 12pm on a normal working day** is as follows:

Normal Period

1-3 Working Days

Peak Period

3-5 Working Days

In the event where a delivery is unsuccessful, the order will be returned back us. When this occurs, you may contact us to arrange for a re-delivery with the payment of an additional delivery charge.

* Due to restriction imposed by our delivery partners, we are unable to deliver to the following locations: All restricted areas e.g. Changi Airport, Cargo Complex, Alps Avenue, PSA Terminal, Army Camps (CMPB, Gombak Base, Airbase, Naval Base, Police HQ, Prison Complex, Police Coast Guard Base, Woodlands & Tuas Checkpoints, Jurong Island) and island areas e.g. Pulau Ubin, Pulau Tekong, Southern Island and Lazarus Island.

** Normal working day refers to all Mondays to Fridays excluding public holidays.

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